Privacy Policy

This Privacy Policy explains how Vinfoz (“Vinfoz”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards information when you visit vinfoz.com or use our cloud-based business management software and related applications (collectively, the “Services”). By using our Services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our Services:

• Account & contact information — such as your name, business name, email address, and phone number, which you provide when you register, request a demo, or contact us.
• Business data — information you and your team enter into the Services (for example inventory, invoices, customer records, and staff details). You own this data; we process it only to operate the Services for you.
• Usage & device data — information automatically collected when you browse the site, such as IP address, browser type, pages visited, referring URLs, and approximate location, gathered through cookies and similar technologies.
• Payment information — subscription payments are processed by third-party payment gateways. We do not store your full card or banking details on our servers.

2. How We Use Your Information

• To provide, operate, maintain, and improve the Services;
• To respond to enquiries, demo requests, and support messages;
• To process subscriptions and send service-related communications;
• To analyse usage and improve site performance and content;
• To detect, prevent, and address fraud, abuse, or security issues;
• To comply with legal obligations.

3. Cookies and Similar Technologies

We use cookies and similar technologies to keep the site functioning, remember preferences, measure traffic, and support advertising. You can control or delete cookies through your browser settings; disabling some cookies may affect site functionality. For more detail, see our Cookie Policy.

4. Advertising and Third-Party Vendors (Google AdSense)

We may display advertising served by third-party vendors, including Google, through Google AdSense. Please note:

• Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites.
• Google’s use of advertising cookies (including the DoubleClick cookie) enables it and its partners to serve ads to users based on their visit to our site and/or other sites on the Internet.
• Users may opt out of personalised advertising by visiting Google Ads Settings.
• You may also opt out of a third-party vendor’s use of cookies for personalised advertising by visiting www.aboutads.info.

5. Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect information such as how often users visit and which pages they view. You can learn about Google’s practices at policies.google.com/privacy and opt out using the Google Analytics Opt-out Browser Add-on.

6. How We Share Information

We do not sell your personal information. We may share information with: service providers who help us operate the Services (hosting, payment, analytics, advertising) under appropriate confidentiality obligations; and authorities where required by law or to protect our rights, users, or the public.

7. Data Security

We use reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Business data is retained in line with your subscription; on account closure it is handled as described in our agreement with you.

9. Your Rights

Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of your personal information, and may withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

10. Children’s Privacy

Our Services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with an updated “Last updated” date. We encourage you to review it periodically.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Vinfoz
3/94B, Vellicode, Kattathurai Post,
Near Marthandam, Kanyakumari – 629158, Tamil Nadu, India
Email: vintechnosys@gmail.com
Phone: +91 88255 64089