Products SMS
SMS · Service Management System

Manage Every Job.
Bill Every Service.

Built for businesses that take in jobs, do the work, and deliver results. From car workshops and laptop repair centres to interior designers and diagnostic labs — SMS keeps your service pipeline organised.

Orders
Full Job Lifecycle
Quotes
Before Work Begins
Lab
Diagnostic Lab Mode
GST
Compliant Invoices
Service Orders

Your entire job pipeline, in one view

Every service job — from the moment a customer walks in to the moment they pay and leave — is tracked in SMS. Create an order, assign it, update its status, and invoice on completion.

Define your own service types and catalogue. Whether you repair laptops, service vehicles, design interiors, or fix appliances — SMS adapts to what you call your services.

  • Service catalogue — define services with descriptions and rates
  • Quotations — send an estimate to the customer before starting
  • Service orders with status: Open → In Progress → Completed
  • Assign jobs to a specific technician or team member
  • Parts & materials — attach items used (links to IMS stock)
  • GST invoice on completion with service and parts breakup
  • Track turnaround time and job history per customer
  • Revenue reports — by service type, staff, or date range
Service Orders — Today
All Open In Progress Completed
Order # Customer Job Status Amount
SVC-112 Suresh K Car AC Service In Progress ₹3,200
SVC-111 Anitha R Laptop Screen Replacement Completed ₹4,500
SVC-110 Greenhill Resorts Interior — Hall Renovation Open ₹85,000
Job Detail — SVC-112
Suresh Kumar
Car AC Service  ·  TN 74 AB 1234
In Progress
Complaint: AC not cooling. Engine oil change due.
Item Type Amt
AC Gas RefillService₹1,500
Engine Oil 5W-30Part₹980
Oil FilterPart₹220
Assigned: Rajan ₹2,700

Built for any service-based business

If your business takes a job, does the work, and bills for it — SMS is your system.

Vehicle Workshops

Car, two-wheeler, and truck garages. Track jobs by vehicle number, service type, and assigned mechanic.

Laptop & Mobile Repair

Job cards for every device. Track repair status, parts used, and technician. Bill with parts + labour breakup.

Electronics & Appliance

AC, refrigerator, washing machine, TV — take in the complaint, assign to a technician, bill on delivery.

Interior Designers

Manage large projects as service orders with quotations, milestone tracking, and final billing.

Home Services

Plumbing, electrical, cleaning, pest control — each visit is a service order with a customer and invoice.

Salons & Beauty Studios

Walk-in or appointment. Record services delivered, products used, and collect payment.

Painting & Construction

Project-based service orders with quotations, progress updates, and GST invoicing.

Diagnostic Labs

Full lab order management with test results and PDF report generation. (See Lab section below.)

Any Other Service Business

Define your own service catalogue. If you bill for a service, SMS handles the rest.

See it in action

The same job card system — two very different businesses. Here is how it works in a vehicle workshop and a printing press.

Vehicle Workshop
Car / Two-Wheeler Service Centre
Job Card — SVC-112 In Progress
Customer
Suresh Kumar
98765 43210
Vehicle
TN 74 AB 1234
Maruti Swift — 2019
Complaint / Work Required
AC not cooling. Engine oil change due. Front brake pads worn — replace.
Services & Parts
Item Type Amount
AC Gas Refill & Check Service ₹1,500
Engine Oil 5W-30 (3.5L) Part ₹980
Oil Filter Part ₹220
Brake Pads (Front) Part ₹850
Assigned to: Rajan (Mechanic)
Total
₹3,550
Printing Press
Offset, Digital & Flex Printing
Job Card — SVC-089 Completed
Customer
VIN Technosys
98765 00001
Delivery Date
16 Apr 2026
Delivered on time
Job Instructions
Business cards — Matt lamination, both sides print. Design file provided. 400gsm art card.
Print Jobs
Item Qty Amount
Business Cards (3.5×2 in, 2-side) 500 ₹1,200
Matt Lamination (both sides) 500 ₹400
A4 Letterhead (1-side) 1,000 ₹1,800
A5 Flyers (4-colour) 2,000 ₹3,200
Assigned to: Press Operator — Murugan
Total
₹6,600

From quote to invoice — one flow

Especially useful for interior designers, large repairs, and project-based work where pricing needs approval before starting.

Quotation

Create a detailed quote with services and estimated costs. Share with the customer.

Approval

Customer approves. Convert the quotation to a service order in one click.

Execution

Work is done. Update the order status and record any additional services or parts.

Invoice

Generate a GST invoice from the completed order. Collect payment.

Also in SMS — Lab Mode

Diagnostic Lab Management

SMS includes a dedicated lab mode for diagnostic centres and pathology labs. Configure your test catalogue, take walk-in orders, enter results, and generate branded PDF reports — all within the same system.

  • Test catalogue with departments, sample types, and reference ranges
  • Lab orders — patient details, referred doctor, and test selection
  • Result entry with reference range validation and flags
  • PDF lab report with letterhead, values, and doctor sign-off
  • Patient history — quickly reorder previous tests
  • Daily collection and test-wise count reports
Lab Orders
All Pending In Progress Reported
Order # Patient Tests Status Amount
LAB-091 Arun Menon CBC, Blood Sugar, Lipid In Progress ₹1,200
LAB-090 Lakshmi S Thyroid (T3, T4, TSH) Reported ₹850
LAB-089 Rajan P Urine R&M, X-Ray Chest Pending ₹620
Result Entry — LAB-091 · Arun Menon
Test Result Unit Ref. Range Flag
Complete Blood Count (CBC)
Haemoglobin 13.2 g/dL 13.0–17.0 N
WBC Count 11.8 ×10³/µL 4.5–11.0 H
Platelet Count 210 ×10³/µL 150–400 N
Blood Sugar (F) 128 mg/dL 70–110 H

Service management software & restaurant billing software for workshops, hotels and service businesses in Kanyakumari · Nagercoil · Marthandam · Colachel · Thuckalay · Kuzhithurai · Thiruvananthapuram · Varkala · Neyyattinkara · Chennai · Coimbatore · Madurai · Salem · Tirunelveli · Trichy · Thoothukudi · Kochi · Thrissur · Kozhikode · Munnar · Wayanad · Bangalore · Mysore · Mangalore & across South India

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